b'Suggestions for Improving Services, Performance, and Communication.Suggestions provided by survey respondents for improving services, performance, and/or communication are summarized in the tables below. Table 1 includes comments from Respondents and Counsel for Respondents.Table 2 summarizes comments provided by OCTC Attorneys.Table 1: Respondents and Counsel for RespondentsSummary of Comments (Not in priority order) Comments included: the court should be truly independentthere is too much deference to OCTC; judges need to be impartial; judges should recuse themselves when they have a 1.Fairness/conflict; judges should not presume attorneys did something wrongit should be a fair Independenceprocess; there should be building separation from the court and prosecutors; judges need to push back on prosecutorial overreach; hearing judges need to be impartial and ensure due process; the system is inherently unfair to respondents; rewrite SBC rules of procedure to include due process protections; judges should listen to all sides. Comments included: some judges are late starting proceedings; cattle call status 2.Timeliness /conferences waste peoples timeimprove scheduling; take less time to rule on motions Scheduling(e.g., no more than 2-3 weeks); pre-trial conferences should be more meaningful with a fully engaged judge; more time is needed for settlement conferences. C omments included: the docket search feature needs to be improved; create a searchable 3.Accessdatabase of cases; need a better explanation of rules and resources for litigants; update the court dispositions page regularly; improve the website search functionality; require e-filing; publish all decisions on the website; add information about process on the website. 4.VirtualComments included: make virtual trials the default; allow character witnesses to appear Proceedingsvia Zoom/virtually. 5.JudicialComments included: judges need more authority to dismiss / resolve matters; judges Authority,need to be more knowledgeable about the law.Knowledge Comments included: the prosecutors treat the disciplinary process like a criminal court6.OCTCthey heavily influence the hearing judges; prosecutors need to be less racist and Improvements /demeaning; OCTC has an unfair preparation advantage; OCTC attorneys should be held Suggestionsaccountable for bad faith actions; OCTC should be held accountable for over-charging and an unwillingness to make reasonable settlements. Comments included: disband the court and use panels or an administrative process instead; streamline the process for petitioners who voluntarily resigned without 7.Miscellaneousdisciplinary issues; my case was very oldvery unfairreview old cases more carefully; provide respondents the opportunity to challenge discipline costs (or waive in some circumstances). Executive SummaryCourt User Surveys2021 (Quarters 1-4) 8'